Phoenix User Research Center
Why clients partner with us
Bandwidth & Scalability
Facilities & Resources
WHO WE ARE
Bandwidth & Scalability
Our project teams are tailored to the unique needs of each research question. We leverage expertise in cognitive psychology, human factors, ergonomics, data science, and related areas, as well as from Exponent’s 90+ other scientific and engineering disciplines.
We take an objective approach to understanding users’ product interactions and experiences. Our methodologies combine quantitative and qualitative techniques and are based on peer-reviewed scientific literature.
We provide each client with a turnkey research solution and can quickly expand and complement your research capabilities on an as-needed basis. For elaborate projects that require significant staffing and logistics, our large research team can provide the necessary bandwidth and technical support.
Our skilled and highly efficient researchers can quickly ramp up projects and deliver insights that help you meet a sudden deadline.
We help international clients bring their products to market in the U.S. by testing their products with U.S. users and helping clients navigate U.S. regulatory processes.
We regularly analyze product interaction issues in the context of litigation, enabling us to bring a unique perspective to the product development process that helps minimize the odds of future lawsuits.
With more than five decades of experience in product failure analysis across a wide range of industries, we bring unique insights to every project.
Whether working with intellectual property (e.g., prototypes) or sensitive participant information, we understand the importance of confidentiality and pride ourselves on protecting critical information throughout our projects.
(privilege & building consensus/clout)
(industry-wide & adjacent industries)
User Experience Research, Strategy and Consulting
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We are a multi-disciplinary team of Ph.D.- and Master’s-level user researchers.
Our studies are custom-tailored and use scientifically rigorous methods that combine quantitative and qualitative user data.
We find that a user-centered, data-driven product development process yields usable, enjoyable, and safe products.
We deliver deep insights into users’ experiences, behaviors, and preferences, as well as their ability to use products safely.
Phone: (623) 587-4191
Our user experience (UX) research, strategy, and consulting services are designed to give you the insights you need to make sound, data-driven product and process design decisions. Our science- and evidence-based methods and industry-leading research facilities and capabilities can help you increase safety, improve customer satisfaction, satisfy regulatory requirements, reduce failures, lower costs, mitigate liability, and more.